Job Vacancy 2010 at Perusahaan Otomobil Nasional Berhad(Proton)

PERUSAHAAN OTOMOBIL NASIONAL BERHAD (Proton) menawarkan jawatan kosong baru seperti Penasihat Jualan, Eksekutif, Eksekutif Pembangunan Perniagaan (BDE), Eksekutif Kanan,Pengurus,Pembantu Khidmat Pelanggan. Kelulusan dari Sijil Pelajaran Malaysia hingga Ijazah(mengikut jawatan). Bagi yang berminat sila baca keterangan lanjut dibawah.

Job Description :

1.Sales Advisor

Responsibilities:
-Executing sales strategy planned by management
-Execute daily sales prospecting activities
-To ensure excellent customer experience with Proton

Requirements:
-Minimum SPM
-Preferably 1 year experience in Sales / Marketing.
-Able to work as a team player with strong commitment.

2. Senior Executive, Customer Lifecycle – Group Marketing & Branding

Responsibilities:
-To plan and drive Customer Lifecycle Management (CLM) and customer communication plans, to increase customer satisfaction, enhance product knowledge and grow existing base.
-To manage and oversee all CRM, customer appreciation/loyalty programs/campaigns to increase customers’ retention and improve average Customer Lifetime Value.
-To build and develop a strong and effective customer lifecycle management plan for Proton – with programs and communication activities

Requirements:
-Degree in relevant field preferred.
-Minimum 2-6 years of experience in customer relationship management.
-Good analytical and communication skills.
-Proven track record in CRM or CLM management with min 2-6 years experience.
-Ability to strategize and work independently.
-Experience in customer relationships.
-Resourceful, creative person who thinks out of the box.
-Creative individual who is able to analyze and identify opportunities and solutions through data.
-Highly motivated person who is direct and open.
-Good coordination and management of people.

3. Senior Executive, Corporate Brand – Group Marketing & Branding

Responsibilities:
-To develop and grow and manage Proton’s brand and positioning to be a strong, and positive brand that is well accepted in all the markets it chooses to operate in.
-Ensure that all communications and positioning for Proton follows the same quality standard – from internal communications, dealer communications, web communications, publications, and A&P.
-To effectively plan a rollout of brand development programmes as well as set up guidelines and successfully implementing them.

Requirements:
-Degree in relevant field preferred.
-Minimum 3-6 years of experience in Brand Management, Marketing, Web, Marcom field.
-Good creative writing and communication skills.
-Proven track records in brand development min 3-6 years direct experience.
-Ability to strategize and work independently.
-Experience in brand development.
-Resourceful, creative person who thinks out of the box.
-Strong network with various strategic business partners.
-Creative individual who is able to develop ideas instantaneously.
-Highly motivated person who is direct and open.
-Good coordination and management of people.

4. Manager, Loyalty Program – Group Marketing & Branding

Responsibilities:
-Responsible to strategize and drive Customer Lifecycle Management (CLM) and customer communication plans, to increase customer satisfaction, enhance product knowledge and grow existing base.
-Responsible to strategize and manage all CRM, customer appreciation/loyalty programs/campaigns to increase customers’ retention and improve average Customer Lifetime Value.

Requirements:
-Degree in similar discipline or equivalent experience.
-Minimum 5 years’ relevant experience, preferably in the automotive industries.
-Experience in related field
-Good knowledge of Microsoft Office and good in communication

5. Senior Executive, Loyalty – Group Marketing & Branding

Responsibilities:
-To plan and drive Customer Lifecycle Management (CLM) and customer communication plans, to increase customer satisfaction, enhance product knowledge and grow existing base.
-To manage and oversee all CRM, customer appreciation/loyalty programs/campaigns to increase customers’ retention and improve average Customer Lifetime Value.

Requirements:
-Degree in relevant field preferred
-Minimum 2-6 years of experience in customer relationship management.
-Good analytical and communication skills.
-Proven track record in CRM or CLM management.
-Ability to strategize and work independently.
-Experience in customer relationships.
-Resourceful, creative person who thinks out of the box.
-Creative individual who is able to analyze and identify opportunities and solutions through data.
-Highly motivated person who is direct and open.
-Good coordination and management of people.

6. Manager, Segmentation – Group Marketing & Branding

Responsibilities:
-To develop the Proton’s segmentation plans strategies and programs in line with the company’s strategies and plans. -Collaborate closely with Proton Edar and ISSD in the development of these plans and activities.
-To effectively draw up a marketing plan and measurements as well as effective management and implementation
Setting up and establishing platform for the web development, segment strategies for both local and international markets

Requirements:
-Degree in similar discipline or equivalent experience.
-Minimum 5 years’ relevant experience, preferably in the automotive industries.
-Experience in related field
-Good knowledge of Microsoft Office and good in communication

7. Customer Relation Assistant

Responsibilities:
-Act as liaison officer on behalf of Proton Edar to serve customer with humble, caring and confident manner.
-The incumbent is expected to manage customer feedbacks in the most tactful & timely manner.

Requirements:
-Diploma or degree in any field
-Possess dynamic and exceptional interpersonal skills
-Excellent in spoken and written English & Bahasa
-Fresh Graduate are encouraged to apply.
-Preferably female candidates.

8. Executive, Dealer Standards – Export

Responsibilities:
-Ensure compliance of all standards set out by PROTON
-Devise and implement assessment programs to measure and grade dealer operation
-Devise and implement assessment programs to monitor, measure and grade CI compliance.
-Provide assistance and advise to new or current dealer on the construction new showrooms.
-Provide assistance and advice to current distributors on the improvement of the current showrooms.
-Assist or advise standard operating procedures relating to dealer standards.
-To liaise with the training department for training programs on the adherence and implementation of standard operating procedures.
-To liaise, participate and contribute to relevant departments on the changes in the CI standards.
-Provide input from the export markets on implementation of new or changes in the CI standards.
-Conduct market surveys and studies competitor CI and standards.
-Reports to be submitted every month for management information on progress CI and standards.
-Assist superior in the implementation and compliance of the PROTON standards.
-Foster an environment of team work and cooperation.

Requirements:
-Degree with CGPA 3.0 and above or second class upper
-Experience in Automotive industry
-Knowledge in automotive standards and processes.

9. Executive Business Development – Export

Responsibilities:
-Ensure compliance of all business operation standards set out by PROTON
-Devise and implement assessment programs to measure and grade distributor and dealer operation to meet profitability.
-Provide assistance and advise to new or current dealers on business operation best practices.
-Provide assistance and advice to current distributors on the improvement of the current business operations o meet benchmarks and profitability.
-Assist or advise standard operating procedures relating to dealer standards for best practice.
-To liaise with the training department for training programs related to business operation management programs with internal or external training providers.
-To liaise, participate and contribute with relevant departments on the implementation of business operations standards.
-Provide input form the export markets on implementation of best practices standards.
-Reports to be submitted every month for management information on progress of implementation of business development programs.
-Assist superiors in the implementation and compliance of the PROTON standards.
Foster an environment of effective team work and cooperation.

Requirements:
-Degree in Business and Finance with CGPA 3.0 and above or second class upper.
-2-3 years working experience
-Knowledge in automotive business operations.
-Able to read and analyze financial documents

Interested candidates, please submit a comprehensive resume providing details on past achievements, aspirations and extra curriculum activities and a recent passport sized photograph to:

Head of Planning & Staffing
PROTON Holdings Berhad
Hicom Industrial Estate,
Batu 3 P.O Box 7100,
40918 Shah Alam
Selangor Darul Ehsan

E-mail : malekh@proton.com

All applications will be treated in the strictest confidence. Only shortlisted candidates will be notified.

Tarikh Tutup: 9 July 2010.

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